Shipping policy

Shipping & Delivery Policy

Last Updated: August 11, 2026

At Taarasha, we carefully pack every order and work with trusted courier partners to ensure your package reaches you safely and on time.

Please read the following Shipping & Delivery Policy for information about order processing, dispatch, and delivery.

1. Order Processing

Once your order is successfully placed and confirmed, our team begins processing it for dispatch.

Orders are generally processed and dispatched within 1–2 business days, unless a different timeline is mentioned on the product page or communicated at the time of purchase.

During sales, festive periods, new collection launches, or periods of unusually high order volume, dispatch may take slightly longer.

2. Delivery Timeline

After your order has been dispatched, the estimated delivery time is generally 2–7 business days, depending on your location and the courier service available in your area.

Delivery timelines are estimates and may vary due to:

Location and serviceability
Courier delays
Weather conditions
Public holidays
Festivals or high-volume periods
Unforeseen circumstances
Incorrect or incomplete address information

Remote or less-serviceable locations may require additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions of the particular offer.

4. Partial Cash on Delivery (POD)

Taarasha offers Partial Cash on Delivery (POD) for eligible orders and locations.

Under our Partial COD option:

30% of the order value is paid upfront at the time of placing the order.
The remaining 70% is paid at the time of delivery to the courier partner.
A POD charge of ₹60 is applicable to orders placed using Partial COD.

Partial COD availability may depend on the delivery location, order value, courier serviceability, and other applicable conditions.

We reserve the right to restrict or modify COD/POD availability for certain orders or locations.

5. Tracking Your Order

Once your order has been dispatched, tracking details will be shared with you through the contact information provided while placing your order.

You can use the tracking information to follow the progress of your shipment.

If you have any difficulty tracking your order, please contact our customer support team.

6. Delivery Address

Please make sure that your shipping address, PIN code, name, and phone number are accurate and complete when placing your order.

Taarasha cannot be held responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

If you realise that you have entered an incorrect address, please contact us as soon as possible. We will try our best to assist, but we cannot guarantee that the address can be changed once the order has been dispatched.

7. Delayed Deliveries

While we aim to deliver your order within the estimated timeframe, occasional delays may occur due to circumstances outside our control.

These may include courier operational issues, weather conditions, natural events, public holidays, strikes, festivals, or other unforeseen circumstances.

If your shipment is significantly delayed, please contact us and we will assist you in coordinating with the courier partner where possible.

8. Failed Delivery Attempts

Please ensure that someone is available to receive the shipment at the provided delivery address.

If a courier partner is unable to deliver the package because the customer is unavailable, the address is incorrect, the phone number is unreachable, or delivery is otherwise unsuccessful, the courier may attempt delivery again or return the package to us.

If an order is returned to Taarasha due to circumstances attributable to the customer, additional shipping charges may apply if the order needs to be shipped again.

9. Damaged or Tampered Packages

We take care while packing your order. However, if the package appears severely damaged, opened, or tampered with at the time of delivery, we recommend recording a continuous video while opening the shipment.

The video should begin before opening the package and should have no cuts, pauses, or edits.

This may be required if you need to report a damaged, missing, or incorrect product.

For defective or incorrect-product exchange requests, please refer to our Return, Exchange & Refund Policy.

10. Delivery Confirmation

Once the courier partner marks a shipment as delivered, it may be treated as successfully delivered unless there is a valid delivery-related issue reported to us.

If you believe your order has been incorrectly marked as delivered, please contact us as soon as possible so that we can investigate the matter with the courier partner.

11. Contact Us

For any questions regarding shipping or delivery, please contact us:

Taarasha
Email: shoptaarasha@gmail.com
Phone/WhatsApp: +91 6284227310

We’ll be happy to assist you with your order and delivery queries.